all systems operational / open to senior SRE · platform · AI-infra roles Mesa, AZ · remote · 2015 → now

Neel Thomas Thelly

devops · sre · aiops engineer

I keep large-scale, cloud-native systems reliable — and I'm now putting LLMs to work inside production SRE workflows through MCP and AIOps.

View résumé ↓ Download PDF GitHub ↗ LinkedIn ↗

Components · AI-Core / AIOps

Open-source AI tooling for infra teams

MCP servers and AIOps tooling that put LLMs to work on observability, capacity planning and incident response — Eagle-Eye is open-sourced with growing community traction.

01 New open source · observability

Claude Code Observability

Self-hosted Grafana + OTEL stack for Claude Code CLI — cost and token usage at a glance, plus per-skill and per-tool invocation tracing most teams have zero visibility into. The skill-usage layer is built for the question enterprise leadership actually asks: which skills get used most, and how many tokens they're burning. One make up brings up Prometheus, Grafana, Loki and an OTEL Collector with ready-made dashboards. Local only — no SaaS, no data leaves your machine.

GrafanaOpenTelemetryPrometheusLokiDocker

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02 open source · MCP server · 14 ★

SRE Copilot

AI observability assistant for root-cause analysis. Ask in plain language and it queries metrics, logs and traces across Datadog APM, Kubernetes and PagerDuty.

Claude SonnetLangGraphDatadogKubernetesMCP

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03 open source · MCP server · 10+ ★

Eagle-Eye

A single pane of glass for on-call engineers — unifies metrics, logs, alerts and debugging context so responders stop tab-hopping during incidents.

ObservabilityMCPIncident responseOn-call

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Uptime history · career log

A decade keeping systems up

Aug 2026 — Present

Site Reliability Engineer · Financial services (contract)

Reliability engineering for an enterprise data and marketing platform.

Jun 2023 — Jul 2026

Sr Software Engineer, DevOps · Life360

Owned observability for 125+ Kubernetes services supporting 100M+ users — Vector (6TB+/day), Prometheus on EKS, an OpenTelemetry PoC and eBPF service mapping — then CI/CD, release pipelines and AI adoption across infra. Built Eagle-Eye (10 stars) and SRE Copilot (14 stars), a Prophet-based capacity-planning MCP, and SLICK, an internal AI app platform adopted by 10+ teams.

May 2022 — May 2023

DevOps Consultant · Freelance

End-to-end cloud & Kubernetes infrastructure for startups; DevOps advisory to 5+ SaaS portfolio companies under Together Fund.

Apr 2021 — May 2022

Site Reliability Engineer · Zolve

Built the entire cloud + Kubernetes platform for a $210M neobank — 20+ microservices on multi-region EKS, CI/CD, GitOps and Prometheus/Grafana observability.

Sep 2019 — Sep 2020

Site Reliability Engineer · Careem (an Uber company)

Delivered AWS cost optimizations saving $336K/yr for Careem Pay. Migrated production from Elastic Beanstalk to EKS; 24/7 on-call.

Oct 2017 — Aug 2019

DevOps Engineer · Ola Cabs

Ran large-scale CI/CD on Jenkins + Mesos; migrated payment workloads AWS→Azure for ~20% infra savings.

May 2015 — Sep 2017

Linux System Engineer · Poornam Info Vision

Linux administration for 25+ global clients; handled security incidents — spam, spoofing and intrusion mitigation.

▮ operational — every role shipped and stayed up.

Monitored systems · toolchain

Skills

Languages & IaC

PythonGoBashTerraformTerragruntCloudFormation

Cloud & Kubernetes

AWSAzureEKSHelmArgoCDArgo RolloutsKEDAKyvernoIstioKarpenter

Observability

PrometheusGrafanaDatadogNew RelicVectorOpenTelemetryeBPF

AI Infrastructure

MCPClaudeLangGraphRAGProphetLangfuseStreamlit

Get in touch

Reliable systems —
now with AI in the loop.

Open to senior SRE, platform and AI-infrastructure roles. Email is the fastest way to reach me.

neeltom92@gmail.com View résumé ↓ Download PDF GitHub ↗